Our Commitment to Responsible Gaming
6030 believes that online entertainment should remain a fun and controlled activity — not something that puts pressure on your daily life, personal relationships, or finances. We take this responsibility seriously and provide a range of resources to help Malaysian users make informed decisions while using the platform.
Responsible gaming means understanding that every game is purely for entertainment. Game outcomes cannot be predicted and winnings cannot be guaranteed. It is important not to rely on betting as a regular source of income or as a solution to financial problems.
We encourage all users to set personal limits before playing, understand the associated risks, and seek help when needed. 6030 is always here to support users who need assistance.
Recognise the Signs of Risky Behaviour
Recognising early warning signs can help you or a loved one take action before things escalate.
Finding yourself borrowing money or dipping into savings to keep playing is a warning sign that needs immediate attention.
If you regularly find yourself playing longer than planned, that's a sign your time and limits need to be reassessed.
Using gaming as a way to cope with stress, sadness or anxiety can lead to unhealthy dependency patterns.
Continuing to play in hopes of winning back what you've lost — known as "chasing losses" — is a high-risk behaviour.
If gaming activity starts to affect your work, family, friendships or health, it is a sign that balance needs to be restored.
Feeling the need to hide or lie about your gaming activity to loved ones is a sign that the situation deserves attention.
How to Set Smart Time & Budget Limits
Realistic Budget Limits
Before starting any gaming session, decide on the maximum amount you are comfortable losing without affecting your daily needs or family finances. Treat this amount as an entertainment expense — much like buying a movie ticket or dining out.
- Set weekly or monthly limits in MYR (RM)
- Don't exceed that limit even when you're on a winning streak
- Keep a record of your spending to track your gaming patterns
- Never use money set aside for bills, food or essential needs
Healthy Time Limits
Time spent gaming should be balanced against other areas of your life. Set a maximum duration for each session and stick to it.
- Set a timer before starting each session
- Take a break at least every 30 minutes
- Avoid playing late at night or when you're feeling fatigued
- Make sure gaming doesn't interfere with your sleep, work, or time with family
Available Self-Control Tools
6030 offers several self-control options to help you manage your platform usage more effectively. These tools are designed to keep you in control without having to close your account entirely.
Deposit Limit
You can request a daily, weekly or monthly deposit limit on your account. Once a limit is set, the system will not allow deposits beyond that amount within the specified period. Contact [email protected] to set or update these limits.
Cooling-Off Period
If you feel the need to step away from the platform for a short period — whether a few days or a few weeks — you can request a break through customer support. During this time, logging into your account will not be permitted.
Self-Exclusion
For those who need a longer break or wish to stop using the platform entirely for an extended period, a self-exclusion option is available upon written request to our support team at [email protected]. This is a step we fully support with no negative judgement whatsoever.
Minor Protection
6030 strictly prohibits use by individuals under the age of 18. During registration, we collect date of birth information and carry out an identity verification (KYC) process to ensure that only adult users can fully access the platform.
If you are a parent or guardian, we encourage you to take the following steps to prevent minors from accessing online gambling platforms:
- Never share your login details or account password with anyone, including family members
- Log out of your account after every session, especially on shared devices
- Use parental control software on devices accessed by children at home
- Keep your payment information secure and do not allow it to be saved automatically on shared devices
If you suspect that someone under the age of 18 has accessed your 6030 account, please contact us immediately at [email protected] so that the appropriate action can be taken.
Life Balance & Seeking Professional Help
Maintaining a Healthy Balance
Online gaming should be a small part of a balanced lifestyle — not the main focus of your daily life. We encourage 6030 users to:
- Stay socially connected outside of online gaming
- Get involved in other hobbies, sports, or creative activities
- Making sure physical and mental needs — such as sleep, nutrition and exercise — remain a priority
- Talk openly with someone you trust about your gaming activity
Get Help When You Need It
If you or someone you know is struggling with a gambling problem, reaching out for help is a brave and right step to take. Professional assistance is available, and there is no shame in seeking it.
You can reach the 6030 support team at [email protected] for guidance on self-control options, or consult registered mental health and counselling services in Malaysia for more in-depth support. We welcome all requests for help without judgement — your well-being is our priority.
